Platform

Disputes out of the inbox

Customers open disputes from the portal, Reimber classifies them, and your team resolves them with the invoice and history in one place.

Portal

Customers open disputes themselves

Reasons

Default dispute reason catalog

Auto

Rule-based dispute classification

Linked

Disputes tied to invoices and credit notes

Features

Every dispute tracked to resolution

No more disputes buried in email threads.

🧑‍💼

Customers open a dispute on a specific invoice from the self-service portal, with a reason and comments.

🏷️

Every company starts with a default catalog of dispute reasons that you can adapt.

🤖

Rule-based classification suggests the category of each dispute from its description and amount.

🔗

Each dispute is tied to its invoice, so collectors see it before they send a reminder.

🧾

Close a dispute by issuing a credit note directly against the invoice.

⚡

Opening or resolving a dispute can trigger workflows, such as notifying the account owner.

Prioritized collections. Behavioral AI automation. Complete cash flow visibility. Start your transformation today.