Frequently asked questions

Reimber is built for small and mid-sized B2B companies that live in QuickBooks or NetSuite and still chase invoices by email and spreadsheets. You get automated reminders, a self-service customer portal, promises to pay, dispute tracking and a prioritized daily worklist, in English and Spanish, without an enterprise implementation project.

Today Reimber connects natively to QuickBooks Online and NetSuite: customers, invoices, credit notes and payments sync every 15 minutes. For other systems you can import from Excel or CSV, or use our API and webhooks. Using another ERP? Tell us. We prioritize new connectors for our founding customers.

Reimber is a new product, so we will not quote averages we cannot back up. Note your overdue balance and aging when you connect your data, and compare them in Reimber’s reports after 30 and 90 days.

Access is controlled with role-based permissions and six built-in roles, single sign-on is available through SAML 2.0 or OpenID Connect, integration tokens and secrets are encrypted at rest with AES-256-GCM, and user activity is logged for audit. See our Security page for details.

Connecting QuickBooks Online or NetSuite takes a few minutes. You then set up reminder templates, roles and workflows yourself in the app, using the demo company as a reference. Founding customers can email us a spreadsheet and we will import it for them.

Yes. AI reads scanned remittance documents and Reimber suggests which open invoices each payment belongs to. Your team reviews and confirms the match, and unmatched payments go to an Unapplied Cash queue.

Yes. Create a free account and, in the last onboarding step, turn on the demo company. It is a workspace full of sample customers, invoices and payments where you can try every feature. Connect QuickBooks Online, NetSuite or a spreadsheet only when you are ready.

Yes. Companies in Costa Rica can issue electronic invoices to Hacienda (Ministerio de Hacienda) directly from Reimber, including export invoices.